Agents Alerts let you know that a visitor on website has reached a score threshold. No need to be full-time on your monitoring page, Butterflive makes a sound and pops a small frame with a link towards the hot prospects.
Engage a chat if he seems interested!

How to configure the threshold?

Simply go to your Preferences Page (rick click on your Butterflive Icon in the task bar) and set the slider at the score you want.